FREE SHIPPING
on all orders over $50.00

Shipping & Returns


Shipping Methods: FOB Johnstown, PA

Ship Methods

When sending rolls as a gift, you should let the recipient know a perishable package is on its way so they may know when to expect arrival and to use or freeze them within five (5) days of receipt.

You may choose to have your order shipped by any of the following methods:

  • USPS (United States Postal Service)
    • Priority Mail
    • Flat Rate Priority Mail
    • Express Mail - Overnight
  • FedEx (Federal Express)
    • FedEx Ground Home Delivery
    • FedEx Express Saver
    • FedEx 2 Day
    • Standard Overnight
    • Priority Overnight
    • First Overnight
  • Local Pick-Up - Available in Johnstown, PA only
  • Limited Local Delivery - Available to business locations in the 159** zip code on designated days.

We consider USPS priority mail service the best method for shipping your order if you are located on the west coast or any location outside the 2 to 3 day  FedEx areas. The United States Postal Service (USPS) indicates your package will arrive in 2 to 3 days from shipment regardless of your location. Additionally, since the mail moves seven days a week, we are able to ship your order usually within 48 hours of receipt six days a week. This means if you choose USPS as your shipping method, orders placed as late as Thursday and sometimes Friday will ship on Saturday except during peak holiday periods.

There is NO FedEx pick up on Saturdays. So, if you choose a Saturday as the ship date for your order and FedEx as the ship method, your order will either be shipped by USPS (if the shipping and handling charges paid are sufficient to cover the costs) or your order will be held and shipped on Monday at our discretion.

As the national map below shows, there are large regions of the country that shipments from our location would take up to five days (longer if over the weekend) to arrive by FedEx Ground Home, so please choose your shipping method carefully.

Please closely compare the cost of shipping next day air FedEx with that of USPS Express mail.

FedEx Transit Times Map

 

Charges:

All shipping charges are calculated based on the average weight of the products ordered (rounded up to the closest whole weight in pounds) and the distance traveled from the point of origin as determined by the carrier chosen. Prices are subject to change without notice.

In addition to the carrier charges, the shipping charge shown on your order receipt includes a $2.00 handling charge per order. FedEx shipment rates are calculated based on residential delivery.

Returns:

If you find it necessary to return product to Marie's Nutcracker Sweet, Inc. for any reason, please contact us to arrange an RGA - Return Goods Authorization.

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