FREE SHIPPING
on all orders over $50.00

Shipping & Returns

Please Note: Most carriers have been experiencing delays and difficulties meeting their normal timelines for package deliveries.

Marie's Nutcracker Sweet, Inc. is NOT responsible for these delays.Once your order leaves our facility communications regarding it's location should be directed to the carrier.  Thank You!

Your Shipping Options from our Bakery in Windber, PA

 

Ship Methods

When sending rolls as a gift, you should let the recipient know a perishable package is on its way so they may know when to expect arrival and to use or freeze them within five (5) days of receipt.

You may choose to have your order shipped by any of the following methods:

  • UPS (United Parcel Service)
    • Ground Residential
    • Ground Commercial
    • 3 Day Select
    • 2 Day
    • 2 Day AM
    • Overnight
  • USPS (United States Postal Service)
    • Priority Mail
    • Flat Rate Priority Mail
    • Express Mail - Overnight
  • FedEx (Federal Express)
    • FedEx Ground Home Delivery
    • FedEx Express Saver
    • FedEx 2 Day
    • Standard Overnight
    • Priority Overnight
    • First Overnight
  • Local Pick-Up - Available in Johnstown and Windber, PA only
  • Limited Local Delivery - Available in certain 159** zip codes on designated days.

Consider USPS priority mail service for shipping your order if you are located on the west coast or any location outside the 2 to 3 day  FedEx Ground or UPS Ground areas. The United States Postal Service (USPS) indicates--but does NOT guarantee--your package will arrive in 2 to 3 days from shipment regardless of your location. Additionally, since the mail moves seven days a week, we are able to ship your order usually within 48 hours of receipt six days a week. This means if you choose USPS as your shipping method, orders placed as late as Thursday and sometimes Friday will ship on Saturday except during peak holiday periods.

As the national map below shows, there are large regions of the country that shipments from our location would take up to five days (longer if over the weekend) to arrive by FedEx Ground Home, so please choose your shipping method carefully.

Since we have received a new rate schedule from FedEx closely compare the cost of shipping next day air FedEx with that of USPS Express mail. Also, the purple area in the map below represents the 1 day shipping time from our location when shipped by FedEx Ground.

FedEx Transit Times Map

 

Charges:

All shipping charges are calculated based on the average weight of the products ordered (rounded up to the closest whole weight in pounds) and the distance traveled from the point of origin as determined by the carrier chosen. Prices are subject to change without notice. USPS has added a surcharge to packages shipped between October and December 2021.

In addition to the carrier charges, the shipping charge shown on your order receipt includes a $2.00 handling charge per order.

Returns:

If you find it necessary to return product to Marie's Nutcracker Sweet, Inc. for any reason, please contact us to arrange an RGA - Return Goods Authorization.

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